AMC / ASC

Save over up 70% of your cost with Microsysnet AMC / ASC
A proactive Approach to infrastructure support
Support resource can help you drive growth an innovation
A single point of accountability

Service detail

Keeping your complex IT environment running at peak efficiency can be challenging—and expensive in material of Small / Medium / Large Network. As your trusted, single source for maintenance services for all you IT products, we offer accountability and management to help improve availability and reduce costs through more efficient contract management. We start with an understanding of your business needs and then design a customized support plan with IBM acting as your advocate for multivendor issues

Highlights

• Provides a single point of ownership for problems
• Delivers skills and experience across a broad range of technologies
• Reduces costs and improves efficiency of managing multiple vendor contracts, contacts and invoices

Your IT infrastructure is complex — a web of applications running on servers, storage and network devices from a variety of vendors. This complexity can make it difficult to deliver the performance and availability you need to meet demanding service level commitments. When each vendor services just one part of your infrastructure, the chance of meeting your service goals can become almost impossible. And what do you do when you can't isolate a problem to a single vendors' hardware? Maintaining your IT in this environment is hard enough and administering multiple contracts just adds to your pain.
Microsysnet helps you meet these challenges with extensive capabilities that offer:

• A single-source of maintenance services to simplify and reduce the cost of managing your multivendor infrastructure
• Experience across a range of technology platforms to isolate the source of problems quicker—and help you avoid extended outages and downtime
• An international network of IBM specialists and select vendors to provide a single point of contact, remote technical hardware support, on-site service and parts