Plans That Meet Your Needs
We understand the ongoing struggles of being the owner of your business or an office manager and also juggling the technology needs of your business. We know the daily challenges that can be presented and have created a selection of Monitoring Packages that fit the needs of today’s small to medium sized business owner. We can also customize a package for you.

Monitoring & Alerts Alert Package Alert Plus Business Business Plus Remote Monitoring of Networks, Systems & Applications Included Included Included Included 7/24/365 fault, Performance & Security Alerts Included Included Included Included Asset, Inventory & Audit Scan Included Included Included Included Monthly Report by E-mail Included Included Included Included Antivirus Monitoring Included Included Included Included Customer Portal Included Included Included Included Microsoft Patching Included Included Priority Based SLA’s  Included Included Unlim. Remote Support  Included Included Monthly On-Site Support Hours Included Included Backup & Restore  Included Included MSP Antivirus Included MSP Backup Solution Included 7/24/365 End-User Support Included Exchange & SQL Monitoring Included Quarterly Assesment & Planning Included Network Documentation  Included PDF Information Optional Add-On Service * Remote Backup & Policy * Remote Cloud External Backup Storage * Remote Antivirus * Remote Exchange Hosting * Remote Virtual Server and Web Hosting If you ever need additional Support, Our add on services available on "pay-as-you-need-them basis

Stressed by the choice of outsourced or Managed Services vs. in-house IT support?

•You want the option that reduces costs and increases results...
•You want to expand productivity of e-mail, ERP, Web-based applications, e-commerce, and databases...
•You need to maintain a complex system of multiple servers, switches, and routers...

5 questions to consider when weighing your options for IT outsourcing:
1.Does your organization have existing staff with appropriate skills to manage, troubleshoot, and devote time to your computers and networks?
  ◦ Can and should that staff be reassigned to the IT department?
  ◦ What impact will that have on other work getting done?
2.If you have available staff but their skill set is not right for effectively managing IT, is retraining a possibility?
3.Would working with an outsourced IT service provider bring a level of skill to the organization that cannot be duplicated easily in-house?
4.How would outsourcing affect the speed at which issues are resolved and improvements implemented?
5.What are the costs, both in dollars and time of outsourcing versus going in-house?

Microsysnet Managed Service is different: we can work with you to evaluate the costs and benefits of outside IT consulting compared to an inside IT staff.
Here are two charts that can guide you.

Feature/Benefit Comparison Chart   Small In-House IT Dept IT Outsourcing Provider Technical expertise Limited Extensive over a large staff Ability to focus on core business processes and needs Limited High Operating costs High Low, due to leverage over many clients Performance measurement Quarterly or annual reviews Regular client business reviews Accountable and responsible Yes Yes Ability to respond to downtime Based on who yells the loudest Fast or immediate Defined scope of work Limited and difficult to manage Defined terms and service levels Support during vacation, sick or other off-times None, or fragmented Yes Technology knowledge in general Limited to current or recent work environment Yes, extensive reach with exposure to various environments Focus on short-term and long-term objectives Short-term issues take precedence Yes, both Ability to plan and react to rapidly emerging technologies Limited Fast and far-reaching in scope Consistency and quality of services Limited High Flexibility and agility Limited High