MANAGED IT SERVICES DUBAI, UAE - DUBAI IT SERVICES PROVIDER

Microsysnet’s Managed Platform deliver a rapid ROI by providing single interface to Manage and Monitor your Information Asset includes System Inventory, helpdesk, remote support, Backup, Antivirus etc..

MSP management, monitoring and reporting solutions offer many benefits to customers, such as:

Microsysnet Remote Inventory solution will collect the information about all remote IP Devices on a network (Multiple Subnet) with a touch of a button. No on-site visits are necessary!

Overview


Delivering Supiriour Business and IT services with agility and speed

What is Managed IT Services

Managed IT services is the practice of transferring day-to-day related IT management responsibility as a strategic method for improved effective and efficient operations.

Why Microsysnet as your MSP

Our Managed IT services are rapidly replacing traditional information technology  (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems  and applications.

  • Tailor your solution to your organization’s needs
  • Flexible Outsourcing for Sustained Growth
  • Realize Measurable Value in Your Processes and Systems

How Microsysnet can help you in Managed IT Services

  • Lower operational costs and improve productivity — Take advantage of economies of scale, with reduced lock-in.
  • Reduce risk — You can discover how to quickly and effectively react to IT labor shortages, increased application complexity and the rapid rate of business change.
  • Maintain control of your destiny — Even while you have us

Microsysnet provide a single point of accountability for your IT infrastructure with pro- active Managed IT services and products. Our service overview help you to understand more about the benefit and purpose of MSP Services along with customer testimonials and comparisons.

Advantages

howits-works

Is your IT provider dropping the ball?
Have you recently lost a valuable technical resource?
Are you experiencing frequent network outages?
Are your employees frustrated with nagging technical issues?

Microsysnet Managed IT Services can help with:

  • Increase ROI with our Managed IT Services
  • Greater up-time with reduced running costs and prolonged value
  • 24/7 Monitoring and Pro-active Alert with Comprehensive Reporting
  • Instant Remote Support with Help Desk & Ticket Generation
  • Connect Your Offices with our Managed Software VPN Solution
  • Protect your Computer with Managed Antivirus | Firewall | Intrusion Detection
  • Secure your PC & Servers with Microsoft Patch Management System
  • Survive Disaster with our Managed Online & Onsite Backup Solution

FEATURES

Delivering High Quality Services any where any time with Microsysnet Award Winning Help Desk integrated with Remote Support

Control
Be in control of your networkMicrosysnet MSP Inventory will collect the information about all remote computers on a network with a touch of a button. No on-site visits are necessary!

Scalability
Unlimited scalability Microsysnet MSP Inventory will interrogate and inventory all of the IP equipments on a network, regardless of their total quantity.

Upgrades
Plan upgrades with ease with our MSP Inventory, administrators have detailed information about the hardware and software of each PC at their disposal. This helps you tremendously to plan upgrades.

Agent Free
It is agent freeOur MSP Solution able to scan Customers Network to retrieve all essential information without the need to install any client software on them.

IT asset management is a fundamental discipline that enables improved cost control and truer understanding of IT’s business value. Microsysnet Asset Management helps organizations develop IT asset management programs that improve procurement, optimize costs and establish IT credibility throughout the enterprise.

  • Asset States to track the complete life cycle of the assets.
  • Cost Factors to determine the various costs associated to each asset during its life cycle and maintain their TCO.
  • Get the complete ownership of all assets and history for all assets.
  • Remote Control to access any workstation in your organization.
  • Tracks lease information of all assets and notify technicians on lease expiry.
  • Get one view of all your IT assets, Non-IT assets, components and consumables.
  • Helps to import any type of asset from CSV files.
  • Create baseline groups for all your assets based on different criteria.

Track everything that ever happens on your network. Our Remote Audit help you keep a tab on important changes such as software managed and prohibited software installations, hardware changes that happens in a network

Hardware & Software Audit – Windows, Mac Linux PCs, MS Exchange, SQL, licensing, service tags, locations, network devices, PC & software installations Virtual Audit – discover and track virtual hardware and software, supporting VMware virtualization technologies Remote Auditing – keep tabs on all IT assets anywhere in the organization, whether in the head office, branch location or remotely-connected to the network

Remote Support Features

  • Access to a Windows PC or Mac Support
  • Remote control and desktop viewing
  • Wake on LAN
  • Reboot/reconnect (including safe mode)
  • Chat
  • AES 256-bit encryption
  • IP address lockout
  • No need for firewall, router or proxy configuration
  • No requirement for remote PC admin rights

Help Desk Features

  • Web or email help desk ticket creation
  • Dedicated Help Desk Portal for each Customer with company logo
  • Active Directory Integration

Overwhelmed by an overflowing cabinet full of disorganized software warranties? Want simplified Dell, Lenovo, & HP warranty management—all in one easy place with Microsysnet MSP Solution along with patch management

Warranty Tracking Patch Management
  • Retrieve warranty information from your devices automatically
  • Receive warranty expiration alerts
  • Access and renew warranties in the app
  • Process warranty renewals directly
  • Manage Dell warranties, Lenovo warranties, & HP warranties
  • Windows critical updates, security updates, and service packs
  • Built-in security
  • Selective content approval
  • Content synchronization
  • Server-to-server synchronization
  • Update package hosting flexibility
  • Multi-language support

We know how it goes. People wanting help left and right.  It’s not like your day isn’t busy enough already without figuring out who needs  antivirus updates, what printer is about to run out of toner or who is clogging  their hard drive with all those unnecessary programs. Well, Microsysnet MSP  Monitors & Alerts takes all the work out of monitoring your network’s  assets. With it, you can monitor the conditions of hard drives, printer  supplies, software installations and more

End of month. End of quarter. End of year. It’s all the same. Somebody wants one of those pesky reports. What software is installed in our network? I need a list of all our hardware assets. How much disk space are we using? And you’re left scrambling to make it happen. Not anymore.

Installed Applications
Inventory Summary
Application by computers
Computer with or w/o antivirus
Configuration summary of all systems
Disk Usage
Low disk space
Event Summary
IP Phones
Local Printers
Microsoft Product Keys
Network Adapter Summary
Office installed with all versions
List all printer and copier
Collect CPU and RAM data
Services on computers
Printer Ink & Page Count Level
Help Desk Reporting
Software Compliance
IP Inventory
Network mapping
Last login by user
Server uptime report
Full network information
Exchange and SQL information
Top 25 exchange mail box
Service pack by computers
Shared Folder Information
Server / Workstation online & Offline
Employees by locations
OS and IP address Count
WITH MANY MORE….

Our Online MSP Remote Cloud backup is a radically simple-to-use and cost-effective backup and disaster recovery solution. We backs up Windows servers, desktops and live applications such as Microsoft Exchange and SQL Server highly dependable online storage.

  • Comprehensive Live Backup
  • Trusted Online Storage
  • Encrypt data using up to 4096-bit keys
  • Local Data Storage for a quick restore
  • Flexible backup & upload schedules
  • 1-Click Restore
  • Encrypt data using up to 4096-bit keys
  • Backup open/locked files, e.g. Outlook PST files

Experience security that’s easy as 1, 2, 3.

Microsysnet Antivirus Solution protects your computers wherever they’re connected—whether in the office, at home, or on the road.

Fast Effective Simple
Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected *Specifically designed for businesses with limited IT staffEasy to install and use, no IT expertise required*Security status at-a-glance and easy-to-read security reports

As an extension of your IT department, Microsysnet Hosted Email maintains your entire webmail services in our carrier-grade Rackspace Email & Apps data centers. Our hosted email hosting solutions free-up your internal IT resources, allowing them to focus more on your core business strategies

On your desktop On your Mobile On the web
Hosted Exchange unlocks all of the features and functionality of Outlook®. They were made for each other. Push email and sync for BlackBerry®, iPhone®, Android®, and Windows Mobile® puts email data at your fingertips. With Outlook Web Access, log in and manage your mail from any web browser with instant updates to the desktop.

PACKAGING & PRICING

MANY STUDIES SHOWN THAT THE AVERAGE SMALL-TO-MEDIUM BUSINESS LOSES THOUSANDS OF DOLLAR PER YEAR DUE TO NETWORK DOWNTIME OR DATA LOSS.

Microsysnet Managed IT services that keep your network up and running 99% during the support contract period with optimal network performance, reliability and security-all at an affordable price with following features.

DELIVERING HIGH QUALITY SERVICES ANY WHERE ANY TIME WITH MICROSYSNET AWARD WINNING HELP DESK INTEGRATED WITH REMOTE SUPPORT

Remote Support Features

  • Access to a Windows PC or Mac Support
  • Remote control and desktop viewing
  • Wake on LAN
  • Reboot/reconnect (including safe mode)
  • Chat
  • AES 256-bit encryption
  • IP address lockout
  • No need for firewall, router or proxy configuration
  • No requirement for remote PC admin rights

Help Desk Features

  • Web or email help desk ticket creation
  • Dedicated Help Desk Portal for each Customer with company logo
  • Active Directory Integration

EXPERIENCE SECURITY THAT’S EASY AS 1, 2, 3.

Microsysnet Antivirus Solution protects your computers wherever they’re connected—whether in the office, at home, or on the road.

Fast

Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected

Effective

Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected

Simple

*Specifically designed for businesses with limited IT staffEasy to install and use, no IT expertise required*Security status at-a-glance and easy-to-read security reports

OUR ONLINE MSP REMOTE CLOUD BACKUP IS A RADICALLY SIMPLE-TO-USE AND COST-EFFECTIVE BACKUP AND DISASTER RECOVERY SOLUTION. WE BACKS UP WINDOWS SERVERS, DESKTOPS AND LIVE APPLICATIONS SUCH AS MICROSOFT EXCHANGE AND SQL SERVER HIGHLY DEPENDABLE ONLINE STORAGE.

  • Comprehensive Live Backup
  • Trusted Online Storage
  • Encrypt data using up to 4096-bit keys
  • Local Data Storage for a quick restore
  • Flexible backup & upload schedules
  • 1-Click Restore
  • Encrypt data using up to 4096-bit keys
  • Backup open/locked files, e.g. Outlook PST files

EXPERIENCE SECURITY THAT’S EASY AS 1, 2, 3.

Microsysnet Antivirus Solution protects your computers wherever they’re connected—whether in the office, at home, or on the road.

Fast

Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected

Effective

Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected

Simple

*Specifically designed for businesses with limited IT staffEasy to install and use, no IT expertise required*Security status at-a-glance and easy-to-read security reports

Overview

Delivering Supiriour Business and IT services with agility and speed

Microsysnet provide a single point of accountability for your IT infrastructure with pro-active Managed IT services and products. Our service overview help you to understand more about the benefit and purpose of MSP Services along with customer testimonials and comparisons.

What is Managed Services

Managed services is the practice of transferring day-to-day related IT management responsibility as a strategic method for improved effective and efficient operations.

Why Microsysnet as your MSP

Our Managed services are rapidly replacing traditional information technology (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems and applications.

  • Tailor your solution to your organization’s needs
  • Flexible Outsourcing for Sustained Growth
  • Realize Measurable Value in Your Processes and Systems

How Microsysnet can help you in Managed Services

  • Lower operational costs and improve productivity — Take advantage of economies of scale, with reduced lock-in.
  • Reduce risk — You can discover how to quickly and effectively react to IT labor shortages, increased application complexity and the rapid rate of business change.
  • Maintain control of your destiny — Even while you have us

4 MOST IMPORTANT QUESTIONS?

Is your IT provider dropping the ball? Have you recently lost a valuable technical resource? Are you experiencing frequent network outages? Are your employeesfrustrated with nagging technical issues? Microsysnet Managed Services can help with:

  • Increase ROI with our Managed IT Services
  • Greater up-time with reduced running costs and prolonged value
  • 24/7 Monitoring and Pro-active Alert with Comprehensive Reporting
  • Instant Remote Support with Help Desk & Ticket Generation
  • Connect Your Offices with our Managed Software VPN Solution
  • Protect your Computer with Managed Antivirus | Firewall | Intrusion Detection
  • Secure your PC & Servers with Microsoft Patch Management System
  • Survive Disaster with our Managed Online & Onsite Backup Solution

For many small businesses, hiring an information technology (IT) staff is quite costly. Managed service providers allow you to offload certain IT operations. We take the responsibility for monitoring, managing and resolving IT systems and functions of your business.
We offer a wide range of services, from alerts to data security to patch management to data backup and recovery. And, best of all, we can perform these services on most any device used for business, from desktop PCs to laptops to servers to mobile devices.
Offloading the management of a company’s infrastructure to experienced managed services like us will allows the company to redirect its concentration to running the business without all the IT interruptions.
Our Managed IT Service advantages you to increase availability by reducing the downtime, this enable user productivity improved by reducing 90%  of support calls in an year. Reduced support call saves a customer approximately 500 hour / year in a 25 to 50 user network, calculating the saving $50 / hour totals $ 5,000.00 an year to cusotmer.

Support Plans 24/7/365 Monitoring

Alert

Alert PLUS

Business

Business PLUS

Virtual IT

SNMB Device Monitoring

Optional

Included Included
Pro-active Monitoring Included Included Included Included Included
PC | Server | Storage Monitoring Included Included Included Included Included
CPU | Memory | Disk Utilization Included Included Included Included Included
Application Level Monitoring Included Included Included Included Included

IT Asset, Inventory & Audit

Alert

Alert PLUS

Business

Business PLUS

Virtual IT

SNMB Device

Optional

Included Included
Hardware Included Included Included Included Included
Software Included Included Included Included Included

IT Helpdesk and Reporting

Alert

Alert PLUS

Business

Business PLUS

Virtual IT

KnowledgeBase Included Included Included Included Included
Online Helpdesk Included Included Included Included Included
Help Desk Tickets Included Included Included Included Included
Tracking andreporting Included Included Included Included Included

Online Support

Alert

Alert PLUS

Business

Business PLUS

Virtual IT

Access Permission request Included Included Included Included
Unlimited Support Included Included Included Included
Monthly Preventive Maintenance Included Included Included Included
Remote Support Included Included Included Included
Secured Connection Included Included Included Included

Onsite Support

Alert

Alert PLUS

Business

Business PLUS

Virtual IT

Response Time 2-4 Hour 2 hour 2 hour
Unlimited Support Included Included
Limited Support 48 Hours Included Included
Preventive Maintenance 6 Months 3 Months 1 Months

Managed Products and Services

Business

Business PLUS

Virtual IT

Patch Management System
Included
Included
Included
Software Deployment
Included
Included
Included
Managed VPN
Included
Included
Included
Managed Backup and Recovery
Included
Included
Included