Managed IT Services
Microsysnet’s Managed Platform deliver a rapid ROI by providing single interface to Manage and Monitor your Information Asset includes System Inventory, helpdesk, remote support, Backup, Antivirus etc..
Overview
Delivering Supiriour Business and IT services with agility and speed
What is Managed IT Services
Managed IT services is the practice of transferring day-to-day related IT management responsibility as a strategic method for improved effective and efficient operations.
Why Microsysnet as your MSP
Our Managed IT services are rapidly replacing traditional information technology (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems and applications.
- Tailor your solution to your organization’s needs
- Flexible Outsourcing for Sustained Growth
- Realize Measurable Value in Your Processes and Systems
How Microsysnet can help you in Managed IT Services
- Lower operational costs and improve productivity — Take advantage of economies of scale, with reduced lock-in.
- Reduce risk — You can discover how to quickly and effectively react to IT labor shortages, increased application complexity and the rapid rate of business change.
- Maintain control of your destiny — Even while you have us
Advantages
- Is your IT provider dropping the ball?
- Have you recently lost a valuable technical resource?
- Are you experiencing frequent network outages?
- Are your employees frustrated with nagging technical issues?
- Increase ROI with our Managed IT Services
- Greater up-time with reduced running costs and prolonged value
- 24/7 Monitoring and Pro-active Alert with Comprehensive Reporting
- Instant Remote Support with Help Desk & Ticket Generation
- Connect Your Offices with our Managed Software VPN Solution
- Protect your Computer with Managed Antivirus | Firewall | Intrusion Detection
- Secure your PC & Servers with Microsoft Patch Management System
- Survive Disaster with our Managed Online & Onsite Backup Solution
FEATURES
Award Winning Help Desk integrated with Remote Support
Control
Scalability
Upgrades
Agent Free
- Asset States to track the complete life cycle of the assets.
- Cost Factors to determine the various costs associated to each asset during its life cycle and maintain their TCO.
- Get the complete ownership of all assets and history for all assets.
- Remote Control to access any workstation in your organization.
- Tracks lease information of all assets and notify technicians on lease expiry.
- Get one view of all your IT assets, Non-IT assets, components and consumables.
- Helps to import any type of asset from CSV files.
- Create baseline groups for all your assets based on different criteria.
Track everything that ever happens on your network. Our Remote Audit help you keep a tab on important changes such as software managed and prohibited software installations, hardware changes that happens in a network
Hardware & Software Audit – Windows, Mac Linux PCs, MS Exchange, SQL, licensing, service tags, locations, network devices, PC & software installations Virtual Audit – discover and track virtual hardware and software, supporting VMware virtualization technologies Remote Auditing – keep tabs on all IT assets anywhere in the organization, whether in the head office, branch location or remotely-connected to the network
Remote Support Features
- Access to a Windows PC or Mac Support
- Remote control and desktop viewing
- Wake on LAN
- Reboot/reconnect (including safe mode)
- Chat
- AES 256-bit encryption
- IP address lockout
- No need for firewall, router or proxy configuration
- No requirement for remote PC admin rights
Help Desk Features
- Web or email help desk ticket creation
- Dedicated Help Desk Portal for each Customer with company logo
- Active Directory Integration
Warranty Tracking
- Retrieve warranty information from your devices automatically
- Receive warranty expiration alerts
- Access and renew warranties in the app
- Process warranty renewals directly
- Manage Dell warranties, Lenovo warranties, & HP warranties
Patch Management
- Windows critical updates, security updates, and service packs
- Built-in security
- Selective content approval
- Content synchronization
- Server-to-server synchronization
- Update package hosting flexibility
- Multi-language support
- Installed Applications
- Inventory Summary
- Application by computers
- Computer with or w/o antivirus
- Configuration summary of all systems
- Disk Usage
- Low disk space
- Event Summary
- IP Phones
- Local Printers
- Microsoft Product Keys
- Network Adapter Summary
- Office installed with all versions
- List all printer and copier
- Collect CPU and RAM data
- Services on computers
- Printer Ink & Page Count Level
- Help Desk Reporting
- Software Compliance
- IP Inventory
- Network mapping
- Last login by user
- Server uptime report
- Full network information
- Exchange and SQL information
- Top 25 exchange mail box
- Service pack by computers
- Shared Folder Information
- Server / Workstation online & Offline
- Employees by locations
- OS and IP address Count
- WITH MANY MORE….
- Comprehensive Live Backup
- Trusted Online Storage
- Encrypt data using up to 4096-bit keys
- Local Data Storage for a quick restore
- Flexible backup & upload schedules
- 1-Click Restore
- Encrypt data using up to 4096-bit keys
- Backup open/locked files, e.g. Outlook PST files
Microsysnet Antivirus Solution protects your computers wherever they’re connected—whether in the office, at home, or on the road.
Fast
Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected
Effective
Identifies and blocks new and emerging threats in the cloud, before they impact your businessProtects without affecting your performance or speed* Virus scans run in the background so your computers are unaffected
Simple
*Specifically designed for businesses with limited IT staffEasy to install and use, no IT expertise required*Security status at-a-glance and easy-to-read security reports
On your desktop
Hosted Exchange unlocks all of the features and functionality of Outlook®. They were made for each other.
On your Mobile
Push email and sync for BlackBerry®, iPhone®, Android®, and Windows Mobile® puts email data at your fingertips.
On the web
With Outlook Web Access, log in and manage your mail from any web browser with instant updates to the desktop.
All Support Includes
- IT Support Online | Onsite
- Help Desk and Ticketing
- 24/7 Monitoring and Alert
- Resolve Desktop / Laptop / Server Issues
- Solve Printer and Network Problems
- IT Audit and Resolution
- Patch Management
- Pro-active IT Support
- IT inventory and Audit
- Free Antivirus | Email | Backup
Package and Pricing
Plan-B (SMB)
(Desktop / Laptop)
Monthly Subscription
- Antivirus (SMB)
- Office 365
- Email – 2GB
- Backup – 5GB
Plan-C (LARGE)
Desktop / Laptop)
Monthly Subscription
- Antivirus (Enterprise)
- Office 365
- Email – 2GB
- Backup – 5GB
PLAN-D (SERVER) Monthly Subscription
- Antivirus (Enterprise)
- Backup – 20GB
- Device Temperature Alert
- RAID Diks Fault Pre-Alert
Plan-B (SMB)
(Desktop / Laptop)
Yearly Subscription
- Antivirus (SMB)
- Office 365
- Email – 2GB
- Backup – 5GB
Plan-C (LARGE)
Desktop / Laptop)
Yearly Subscription
- Antivirus (Enterprise)
- Office 365
- Email – 2GB
- Backup – 5GB
PLAN-D
(SERVER)
Yearly Subscription
- Antivirus (Enterprise)
- Backup – 20GB
- Device Temperature Alert
- RAID Diks Fault Pre-Alert
99% Uptime Guarantee is true, we never faced a downtime for the IT systems, pro-active IT support help us to tackle the issue before it occurs which enable the business continuity of AROGYA.
Arogya
Managed Online PC support made it simple, there help desk and online call response time is excellent backed by cloud products and technology help us not to relay on in-house IT team or expensive IT servers to maintain.
Dunamis
We started with 2 location which is expand to 5 location within a period of 1 year backed by Microsysnet IT Support. We would not be functioning … at all … without the Managed Support and Product services provided by Microsysnet, they are able to literally get everyone functioning the same as always — which, in my mind, is just amazing.
LYNCHPIN
Microsysnet is currently taking care of complete infrastructure of JAIN with Managed service platform which is really help us to focus on our core business. If something minor happens, they are quick and efficient to answer the call! Great service.
JAIN & Partners
Microsysnet’s Managed support system help us to centrally monitor our Network and User Support System, 39% cost savings doesn’t even take into account the fact that our IT Network spanned across GCC and South Asia Region are monitored 24 hours a day. We also have access to knowledgeable, fully-trained IT professionals; this knowledge and expertise would be costly and virtually impossible to replicate with internal staff.
MEPCO Gulf
Microsysnet Managed services cost far less than doing IT in-house. We save 60% in annual IT costs for past 4 years with Microsysnet followed 99% uptime– and that’s direct cost savings only along with business continuity! To do IT in-house at the same expenditure level (compared managed services), I would have two really stressed overworked staff, aged equipment, and a lot of issues.