Delivering High Quality Services any where any time with Microsysnet Award Winning Help Desk integrated with Remote Support
Remote Support Features
• Access to a Windows PC or Mac Support
• Remote control and desktop viewing
• Wake on LAN
• Reboot/reconnect (including safe mode)
• Chat
• AES 256-bit encryption
• IP address lockout
• No need for firewall, router or proxy configuration
• No requirement for remote PC admin rights
Help Desk Features
• Web or email help desk ticket creation
• Dedicated Help Desk Portal for each Customer with company logo
• Active Directory Integration
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