Proactive IT support identifies and resolves IT issues BEFORE they harm your system performance, this helps business running smooth without any downtime. This is unlike most traditional IT Support companies that only BREKAFIX or REACTIVE to your problem once it occurs – AFTER it has disrupted your business operations. Their business model is to make money when your business experiences problems and the longer your network is down, the more money they make. In contrast, our business model is based on the principal of keeping your network healthy and active so that you can make money.